Warranties should be simple. For over a decade, we have proudly offered the industry’s longest-lasting warranty because our lights are built to endure. A successful warranty process relies on a transparent partnership. While product failures are extremely rare, we easily distinguish between factory defects and accidental damage. We promise to handle your claim with fairness and integrity, and we ask for the same open communication in return.
We know that when you’re out on the water, you need gear that performs as hard as you do. Our 2-year warranty isn’t just a policy-it’s our commitment to your success on every trip.
Hate dealing with cumbersome online warranty issues. Call us or text us to call you back at +1 (386)334-4504 and lets do this by phone.
Here’s a breakdown of what a two-year limited warranty DOES NOT INCLUDE:
If you have taken a blade and cut into the button area, your warranty is voided. This light can only be breached by authorized personnel. This is a 12V lamp. Plugging directly into house/dock current is fatal without a converter. A 24V – 36V trolling motor battery bank or any other type of power (other than 12V) will fry ALL fishing lights if done without proper conversion adapters. We will be able to see the burn if this occurs. Improper installation of battery contacts or clips without proper soldering can arc and surge the light. If we determine that any of the above occurred we will not honor the warranty. We do not warranty owner mistakes, mishaps, extreme yanking of the cord to free a “stuck light” or DIY custom clip alterations. Computer chips are electronics and you do not want to surge the lamp. We do not warrany external damage caused by owner. We do not warranty UV damage turning the acrylic glue LED sealant yellow. Always store your lamp in the black zipper bag to prevent premature acrylic yellowing.
Our team is here to help you with any questions or concerns.
Access product our manual and detailed setup guide See video page for help.
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(386)334-4504