Product Integrity: We stand behind the quality and performance of our 2 year limited warranty on our MacDaddy fishing lights.
Customer Satisfaction: Your satisfaction is our priority. We have built a partnership of what you can expect from us. Our 2-year warranty explains what we expect from you. By filing a warranty claim we will do all we can to resolve the problem within the parameters of the warranty.
Future: We built & and evolved the MacDaddy fishing lights to grow our voice in HOW we fish. Capt Lee Noga was sick of the junk lights sold in the stores that were out of touch with our needs. We built the MacDaddy fishing lights to solve the problems the "other" fishing lights failed to accomplish. We infused science into our light products to follow the proven theories for light deployment using strategies proven by Capt. Lee Noga.
Warranty Claim Process: The Goal Is To Resolve Your Problems Quickly
Deal Breaker: If you have taken a blade and cut into the button area, your warranty is voided. This light can only be breached by authorized personnel.
Provide Details In the warranty claim email, please be prepared to give your information, including the light purchase date, where you bought it, and what is wrong with the light to the best of your knowledge. Pictures of the damage would be helpful. Please provide your full name, email, and phone number. Management will contact you via email or phone.
Review and Confirmation: Once your warranty claim is submitted, our team will review it. We will contact you by phone or email to resolve your warranty claim quickly.
Resolution: If we cannot initially conclude what may be wrong with the light, we will request that the light be returned us. Marker 69, LLC will send you a postage label or reimburse you for postage.
Send US An Email With The Following Information
DO NOT contact or return your product to the vendor. You must contact Marker69.com immediately.
If you did not register your light, you need to attach proof of purchase to your email or we cannot continue with the claim.. You can email us and request a phone call to explain your circumstances. Email us at sales@marker69.com
For insurance, you can BCC: or CC: to jdelrussi@gmail.com and leenoga@gmail.com
Take images of the light defect or damage.
Describe your issue your having in detail (what is the problem with the light)
Did you buy directly from Marker69.com? If so, we will automatically have your product registration on file. If you purchased our products from our vendors, you must register your product warranty online at LeeNoga.com within 14 days of purchase. If you did not activate your warranty, let Marker69.com know when you file a claim.